Technical Machine Support

You have the strongest support team in the industry. Why? We focus on uptime and strive to keep machines up and running, always. How? Timesavers offers technical support over the phone on all Timesavers, Grindingmaster, Midwest Automation, Sandingmaster, and AEM Machines. Timesavers technicians are industry experts, which is why 95% of the time, troubleshooting, diagnosing, and repairing machines can be completed over the phone at no cost, for the life of the machine. Get in touch with our support team today.

Timesavers employee answers customer questions over the phone
Closeup of metal component being refinished


Speaking of Uptime, did you know that Timesavers has over $6 Million in parts inventory ready to ship same day? Our parts department is ready to help. This ensures a quick fix to get machines up and running in a timely manner. From contact drums to conveyor belts, we do our best to have every wear item on our machines readily available to our customers.

To Our Valued Customers,

We are delighted that you choose Timesavers for your sanding and finishing solutions.  For over 75 years we have designed and manufactured equipment to help your shop be more productive, efficient, and profitable. Whether you’re contacting our U.S.-based Service and Support Teams for assistance or exploring a new machine purchase with our Sales and Distribution Teams, we are proud to serve you and we take our mission to deliver high-quality products and top-notch service very seriously.

Unfortunately, our ability to deliver remains disrupted. Due to ongoing pandemic-related supply chain interruptions, port delays and container shortages, global commodity shortages and cost increases, and labor shortages, we continue to experience extended lead times for many of our products. Unprecedented as these circumstances may be, we are acutely aware of their impact, and offer our sincere apologies for any inconvenience you have experienced during this time.

To ensure we deliver the best-in-class experience you have come to expect of the Timesavers brand, we have been taking—and continue to take—considerable action to respond to and mitigate these ongoing setbacks. We are making strategic and significant investments in:

  • Increased focus on talent and labor acquisition
  • Adjustments to our supply chain and logistics strategy
  • Advanced tools to optimize forecasting and planning

Throughout the course of this year, we will strive to improve our product availability, increase clear and timely communication with our customers and ultimately deliver our products to you as quickly and as seamlessly as possible.

If you have placed an order and wish to inquire about delivery or order status, please contact us at (763) 488-6600. If you have further questions, contact us now and we’ll get back to you shortly.

Thank you for choosing Timesavers and for inviting our brand into your business—it is an honor we do not take lightly. We’re eager and actively working to better meet your needs and exceed your expectations.

Timesavers service worker examines metal component


With over 150 cumulative years of Service Technicians, you will be confident your machine is being repaired effectively and efficiently. Also, our Factory Certified Technicians will be on-site for new factory machine start-ups. This role will include set-up of a machine, training machine operators on best practices, and training the maintenance staff on how to service your investment. Request your custom quote today to utilize our vast experience and service expertise.

Consultative Sales and Solutions

Consultative Sales and Solutions

Orbital Head Exchange

Operator training at start-up

Contact Our Service Team Now

To reach our service department, call us at 1.866.298.9763, or follow the link below to fill out the contact form, and someone from our team will be in touch with you shortly.